Advanced Chatbots in Customer Service

Chatbots have existed as an idea for more than 50 years — and they’ve been being developed for just as long. What’s new is the rise of messaging apps, which gives businesses a viable platform with which to leverage the possibilities that chatbots offer.

Specifically in customer service, using chatbots on messaging apps offers efficiency benefits that can’t be realized on any other platform. In our free hands-on webinar, we provide a comprehensive explanation of how how to successfully and efficiently use chatbots throughout the customer journey.