How to use WhatsApp for marketing, sales & customer service

New live webinar! You can watch the webinar immediately and at any time!

Messaging apps like WhatsApp & Co. are more than just customer service channels!

Consultancy, marketing, sales and service via WhatsApp – the use of messenger apps along the customer journey is already a reality today.

With advantages like synchronous and asynchronous responses, multi media support, automation possibilites, and much more, WhatsApp offer convincing benefits for both companies and customers .

Topic overview

What is Conversational Commerce and for whom is it suitable?
Overview of the WhatsApp ecosystem
What you need to know about WhatsApp’s new business messages
Why chatbots don’t sell products
How automation still helps you
What technical set-up and interaction you need
Successful examples from the real practice

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