MessengerPeople by Sinch starts in India

India can now count on a new messaging expert! MessengerPeople by Sinch just launched their conversational messaging platform for SMBs with a local team in India. This is what you can expect.

Indians are leaders in conversation! The Indian Department of Education describes the country as a place of “many languages and even more voices”. And even with 22 official languages, people find a way to communicate successfully, online and offline. It’s therefore not surprising that in 2022, India’s telecommunication market is the second largest in the world, and that the county has the most WhatsApp users globally .

From in-person chats to messaging each other on an app: conversations are not only importat to communicate with family and friends in India, but also with businesses. Out of 50 million WhatsApp Business users in the world, 15 million are in India. That’s why it’s cruicial for businesses to understand how they can leverage the power of messaging to reach their customers more successfully. And that’s exactly where MessengerPeople by Sinch comes in.

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MessengerPeople by Sinch starts in India: what to expect

Do you want to engage more with your customers through messaging? Are you ready to scale your marketing campaigns with messaging apps? Are you looking to optimize your messenger communication and reduce the workload of your team with chatbots? And do you want to achieve it without having to invest in a whole new IT infrastructure? No problem, MessengerPeople by Sinch is here to help you with all of that!

MessengerPeople by Sinch offers a cloud-based software suite for small and mid-sized companies that makes it easy for businesses to engage with their customers via messaging apps like WhatsApp, Instagram Direct Messaging, Telegram and Apple Business Chat (iMessage).

The MessengerPeople platform is particularly well-suited for pre-sales in the form of WhatsApp marketing , broadcast messaging , and customer care .

Companies can set up the Conversational Messaging Platform within 24 hours and start their messaging service including a Chatbot Builder without coding know-how or extra costs. WhatsApp communication can be handled professionally, and other messaging apps like Instagram Direct Messaging or Telegram can be added and managed additional out of one inbox with no effort.

Sandeep Bedi, Senior Director Sales SaaS, Sinch, India

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Local team ready to help your business grow

As part of the Sinch AB family , a global player in cloud communications for mobile customer engagement, MessengerPeople by Sinch is starting in India with a local team.

We are growing our market share in India by bringing world-class solutions that customers need to leverage for their digital communication requirements.

Nitin Singhal, Managing Director, Sinch India

Worldwide, over 800 businesses, such as BMW, Kia, Bloomberg Quint , and TUI already use the MessengerPeople product to engage with their customers.

The Messenger Communication Platform allows you to:

• 📩 … send out newsletters ( broadcast messages ) on almost any messaging app to your customers
• 🤖 … use a chatbot builder to easily set up first level chatbots (no coding skills required!)
• 💬 … talk to customers in real-time (synchronous) or later (asynchronous) through a centralized ticket system
• 📲 … send and receive multimedia content, and simplify processes
• 💻 … manage all messaging apps (WhatsApp Business Platform, Facebook Messenger , Telegram , etc.) centrally
• 🚀… integrate the customer service on messaging apps into your existing CRM system
• 💰 … use the most popular messaging channel effectively and at a fair price (no set-up fees!)

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