Sinch Engage
Every relationship
starts with a conversation
- Get started in under one hour without software installation
- Manage all messages from just one central inbox
- Brand new chatbot builder in smart combination with state-of-the-art agent interface
“Sinch Engage is running 100%
and the entire partnership is working perfectly.”
Albert Rösch
Head of Service Consulting | BMW
Fast growing and advancing
Recognized by the Financial Times
Top Technology
Top 10 fastest-growing Tech Companies in Germany
Innovator of the Year
3 years in a row awarded by the business magazine “brand eins”
One Platform – All the Messaging Apps!
Whichever messaging app your customers choose – you control all communications from one central interface!
One Software – All the Possibilities!
Benefit from our award-winning software and from our team of experienced messaging experts
One Software – All the Possibilities!
Benefit from our award-winning software and from our team of experienced messaging experts
“Brilliant Platform. The platform is really easy to use and has transformed our customer service offering.”
Ollie Parkes
Marketing Manager UK | Forever Living Products
One Software – All the Companies!
From mid-sized agencies to car dealerships to hardware stores, and fashion outlets. From e-commerce to manufacturing to international corporations, and governments: Sinch Engage is ideal for all companies with ten or more employees !
One Platform – All the Use Cases!
Customer service, marketing, consulting, and sales – with Sinch Engage you can use all the possibilities of modern messaging communication at all stages of the customer journey!
- Consulting
- Customer Service
- Feedback
- Content Marketing & News
- Offers, Deals & Promotions
- Notifications like PIN, boarding passes or reminders
- Consulting & Sales
- Order and delivery status
- Customer loyalty and ratings
Special industry solutions included!
The special requirements of some industries need individual solutions. We continuously develop specific industry solutions for the best possible customer and user experience.
“100% data protection! –
Sinch Engage is fully compliant with the law!”
Dr. Carsten Ulbricht
Lawyer and Internet-Expert | Menold Bezler
One Platform – All The Features!
Sinch Engage offers all the capabilities for fast and efficient customer communication via WhatsApp and Co.
Easy-to-use Chatbot included!
From a simple FAQ bot to a complex AI chatbot – bring automation to the next level! With our new drag & drop chatbot builder you can become an expert with no prior programming knowledge needed.
“The chatbot was set up in less than three days using
Sinch Engage’s integrated chatbot builder.”
Stefanie Krause
Marketing Manager DACH | Wish
Messaging Newsletters Included!
With Campaigns you can create and deliver personalized messaging newsletters to your subscribers.
“We see the success of our push messages in an immediate increase in online traffic.
This allows us to increase the reach of our online content.”
Christoph Rauth
Online-editor-in-chief | Tyrolean Newspaper
More Than Just a Software!
We are personally available with advice & assistance for our customers!
Onboarding Service
Our expert onboarding teams will personally guide you through Sinch Engage and answer any questions you may have.
Outstanding Service
Messenger
PEOPLE
=
Personal and direct care & first class support.
Customer Success
Our own team of experienced experts, offers you industry-specific advice.
Chatbot Service
Let us help you build your first chatbot.
“With MessengerPeople by Sinch as partner, data security is no longer a major hurdle!”
Julie Desmet
Digital Business Solution Manager | TUI Germany
One Platform – For All Professional Requirements!
Sinch Engage was developed to meet the highest professional demands .
Quick Start
The web-based platform enables a quick start with no need for IT infrastructure.
100% Data Protection
Our data protection and IT security meet the highest standards! Of course GDPR-compliant!
Roles & Rights
Your staff members work efficiently as a team with defined roles.
Optimized for Desktops
Work comfortably and efficiently from your desktop PC or laptop.
Analytics
You always have the most important KPIs in sight!
Let me show you Sinch Engage
Schedule your
one-on-one live demo with one of our messaging experts
today.
Your personal contact will walk you through the platform
step-by-step
, discuss similar
use cases
, and take the time to
answer all your question
s.
You only need an API and not a full software solution?
With the Messenger Communication Platform, you get a software solution that’s ready to go for you to communicate with your customers, thanks to its intuitive user interface.
You need just an API and not a full-featured software solution? With the Unified Messaging API, you can send messages to WhatsApp, Telegram and Facebook Messenger and more – in full compliance with the GDPR, of course.
- Unified Messaging: Use a single API and standardized data format across all messaging apps. We take care of the details.
- High performance: Our globally distributed data centers guarantee low latency, high performance and maximum reliability.
- GDPR compliant: Of course, we provide the data processing agreement (DPA).
